She doesn’t understand beyond Google docs and phone apps. And doesn’t want to.

The problem is they don’t understand something like file paths, that becomes an issue if they want to work an office job. Honestly this is schools failing mostly, even the schools buying tech often buy tablets and stuff like that, which isn’t that usefull for a lot of actual work.

Gonna disagree here. People frequently call me with “my computer deleted a file” or " I can’t save a document" because they have no concept of how a file tree works, or how to find where they saved a file on a computer.