Exactly. As a consumer, when I buy a product, I’m not just buying the state of things at the time, I’m buying with an expectation of ongoing support. If they choose to not support it themselves, I should be able to support it myself.
In the old days, hardware came with schematics, so when the manufacturer warranty ended, customers could repair things themselves. That should extend to software as well, since software is just as much a part of the functioning of a device as capacitors and whatnot.
Exactly. As a consumer, when I buy a product, I’m not just buying the state of things at the time, I’m buying with an expectation of ongoing support. If they choose to not support it themselves, I should be able to support it myself.
In the old days, hardware came with schematics, so when the manufacturer warranty ended, customers could repair things themselves. That should extend to software as well, since software is just as much a part of the functioning of a device as capacitors and whatnot.