Just in case anyone is wondering why things like MYOB are not working currently…

Multiple services recovering after power/cooling issue - Australia East

Impact Statement: Starting at approximately 08:30 UTC on 30 August 2023, a utility power surge in the Australia East region tripped a subset of the cooling units offline in one datacenter, within one of the Availability Zones. While working to restore cooling, temperatures in the datacenter increased so we proactively powered down a small subset of selected compute and storage scale units, to avoid damage to hardware.
Multiple downstream services were impacted, with targeted communications being distributed via Azure Service Health. Impact to services is limited to Australia East, except for Azure Kubernetes Service (AKS) which has impact in both Australia East and Australia Southeast due to a dependency in the former. If your workloads are protected by Azure Site Recovery or Azure Backup, and you need critical services back online before all services in this datacenter are fully recovered, we recommend either to initiate a failover to the recovery region or recover using Cross Region Restore. Note that any new allocation requests for the Australia East region will automatically avoid the impacted scale units.

Current Status: We are in the final phases of restoring core services, and expect that the vast majority of remaining impacted services should be back online in the next hour. After restoring power and stabilizing temperatures, all network infrastructure and 99% of storage services are back online. All premium disk storage has fully recovered, we continue to work towards mitigating the final remaining storage devices. The vast majority of underlying compute services are back online, with more than 99% of Virtual Machines (VMs) that were impacted now back online and healthy.
While many customers and services have already recovered, we are now prioritizing our investigations with the remaining downstream impacted services. We expect that these remaining services should be back online and healthy within the next hour. Further updates will be provided in 60 minutes, or as events warrant.

*This message was last updated at 20:47 UTC on 30 August 2023 *

  • 𝚝𝚛𝚔@aussie.zoneOP
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    1 year ago

    Normally I head to Whingepool, but surprisingly couldn’t readily find any info about it.

    End of month + typical pay day for wages is not the best timing for companies like MYOB to be losing their flagship accounting product.