I think I’ve decided that the Pixel 6 will be my last Google device I own. It’s a tough decision considering I’ve owned exclusively Google phones since the Galaxy Nexus. Unfortunately, the past two Pixels I’ve owned (Pixel 3 and Pixel 6) have had extreme battery issues, with the Pixel 3 becoming a spicy pillow a year after purchasing. I had to have that phone repaired twice through Google’s service centers, and now my Pixel 6 is having random moments of reaching 45°c. It randomly powers down, is unable to connect to cell service, and was so hot to the touch last night on a simple phone call that I was concerned to even touch it.

Google’s customer service team promised a replacement, but I just looked at their tracking system and the addresses are reversed. I’ve spent nearly two hours in chat trying to work through this.

The kicker? They just asked me to join the Pixel Superfan club and accepted my application. Yeah, not sure I’m an advocate at this point.

  • ProfessionalBoofis@lemmy.world
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    1 year ago

    Yeah, honestly google needs to step up their hardware quality game. It has easily been their biggest problem over the years. Nearly every pixel has had some sort of odd hardware issue.