We’ve had users from other instances complain about it, not even recognizing that they are doing so on our thread, to our users, on our instance. Every single one of these users is not following our rules - they’re extremely emotionally charged and telling us that we’re terrible people (bad faith, not nice).

I understand that the fediverse can be difficult to understand and that the user interface is not the most user friendly, but also why are they so upset about what’s happening somewhere else that they have no control over? The strength of the emotions they are feeling over such an abstract idea (an instance they are not on defederating from another instance that they are also not on) that doesn’t even effect them, is just bizarre to me.