• i_stole_ur_taco@lemmy.ca
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      10 months ago

      It makes sense from the business’s perspective - they want a reliable way to keep funding development.

      A flat fee made sense in the days when they “finished” software and then sold physical media in stores. They did the work. They’re done. They set a price and sold it in stores.

      But now we’re in this weird hybrid scenario that I hate. I expect security updates for something I “bought” (especially if it’s something connected to the internet), and I understand developers need to get paid to do that. But at the same time, I just want the software I bought. I don’t really want to keep paying over and over because the developer wants to keep adding in features that weren’t there when I bought it.

    • ratman150@sh.itjust.works
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      10 months ago

      I’m not so sure that’s what this is…at least at this time. The lower tiers according to the article are still a perpetual license but the support/updates will be an optional extra after 1 year. Current customers won’t be effected and they have a tier that completely avoids this.

      I’m not thrilled by it, but in comparison Fusion360 went from 70 a month to 85 a month without any real reason and this doesn’t seem like the same can of bullshit.

  • Nogami@lemmy.world
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    10 months ago

    I’m totally OK with this, but having 2 pro licenses I may be biased.

    It’s no different from other vendors that offer a year of upgrades with a license and you need to pay afterwards.

    As long as it never moves to a “pay periodically or your entire license becomes inactive” (like Adobe), I have no issue with it.

    They need to have a gentle way to handle upgrades after the included “timeframe” that also isn’t just “buy a new license if you decide to skip updating for a period of time” for whatever reason. If you stop updating for hardware or personal reasons for a few years, getting back up to date should still be competitive vs buying a new license.

    UnRAID is absolutely worth it. Definitely the best computing investment I’ve made in the last 2 decades.

  • keyez@lemmy.world
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    10 months ago

    Good to see existing licenses will be grandfathered in, would be lots of uproar if that wasn’t the case.

    Also not surprising with how they have been growing and performing, just means probably won’t be my default rec when asked how to make a NAS/server

    • Scrubbles@poptalk.scrubbles.techOP
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      10 months ago

      Yeah, but I’ve been promised that so many times before it’s just empty words to me now.

      In fact just this week IFTTT “forgot” I was grandfathered into my “pay what you want” plan and “upgraded” me to their more expensive plan. Never trust grandfathered plans.

      • oxjox@lemmy.ml
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        10 months ago

        I was just searching around for others mentioning the change with IFTTT. Did you reach out to them about this? I’ve got an email from September 2020 saying “Set your price, forever. You spoke, we listened. No more confusion on the length of IFTTT Pro pricing. Set your price before October 7th and we’ll honor it, forever.”

        • Scrubbles@poptalk.scrubbles.techOP
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          10 months ago

          Good timing, so they actually just responded to my request to cancel. They told me they would happily honor the price for a lowered Pro plan.

          I told them to pound sand. That they wanted me to pay more for a product I was already promised by them. That they would offer me less features for a plan I already have. That it isn’t my fault they promised me a certain functionality for a certain price, forever.

          I screen shotted the exact email your referring to in that reply.

          I just heard back today. They’re upgrading me to a “Pro+” account for the same price I had always paid. Honestly surprised.

          That doesn’t mean they’re okay in my book by a longshot. If I have this argument again next year I’m out.

          However, it does mean that you should press them on it. They know they’re fucking liars and did their community really wrong. Make sure they know how pissed you are.

          • oxjox@lemmy.ml
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            10 months ago

            Thank you so much. I honestly only use the service for like two or three things that aren’t mission critical - just little conveniences. It seems like it’s time to seek an alternative or just give up on convenience.

            Really, I’m tired of wasting my time and money and relying on technology and humans (CEOs, developers) to do things for me. Firmware updates, sudden price increases, and IPOs continue to get in the way of daily progress for the average person.

            It’s frustrating to no end but I’m actually finding I have more time and less stress after cutting myself off from so many subscriptions and devices that sell themselves as benefits when they’re actually detriments.

            • Scrubbles@poptalk.scrubbles.techOP
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              10 months ago

              That’s a good mindset to be in. Subscriptions are built to keep us hooked and feel like we’re trapped. It’s no surprise that once it’s cancelled it feels like you’re free.

              Push on them for your price. If you don’t get it, honestly home assistant does pretty much everything now for you. Only thing it doesn’t for me are third party online things like social media. IFTTT was good at that.

              I’ll be honest I was also a bit disappointed they honored the price, I was ready to cancel but I made such a big deal out of it I gotta kinda go with it lol

              • oxjox@lemmy.ml
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                10 months ago

                They’ve grandfathered me into Pro+ for $1.99.

                This gives me a little more time to find a free maybe self-hosted alternative or come to terms with just eliminating the function from my lifestyle. I’m mostly using it for saving things from one place to another - like YouTube Likes to Raindrop.io and some other stuff to Day One Journal.

                • @oxjox @scrubbles I have a question. When you say they “grandfathered” you into Pro+, do you mean they accepted you to upgrade to the Pro+ tier for that one-time payment, “for life”? I am genuinely unaware of the meaning because English in not my native language and some phrases do escape my grasp sometimes.

    • dukatos@lemm.ee
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      10 months ago

      “The existing licenses will be active as long as current USB drive lives”

      • keyez@lemmy.world
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        10 months ago

        Not sure where you’re getting that or if it was in jest. Blog mentions nothing in relation to that and their docs are still up about migrating a license to a new flash drive.

    • Red@reddthat.com
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      10 months ago

      I never understood why people use unraid, mostly because I never understood the “parity” features, or honestly between you and me the lack of proper parity. But I have a Synology, so I can’t talk (price wise) and I have raid 5 everywhere so parity is a joke here too :p