I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

  • Banzai51@midwest.social
    link
    fedilink
    arrow-up
    13
    ·
    1 year ago

    At my grocery store, they added in a ton of self checkout, but they didn’t give you enough room to bag your groceries. So you have a cart of food, but a mini-shelf to store them on. And yes, they are no limit. They typically now only have two manned lanes open during peak shopping times. I’m sure some theft is part of it, I’m also convinced most of the “theft” is from the stupid setup and the scales on the mini-shelves. Only place I stop for a receipt check is at membership places like Costco. Everywhere else is a firm, “No thank you,” and I keep walking. Go ahead, call the cops. I have a receipt.

    • norbert@kbin.social
      link
      fedilink
      arrow-up
      10
      ·
      1 year ago

      Yeah I just walk by and say “no thanks!”

      Our interaction is done once I pay for my items. Don’t like it? Call the cops I guess I’m done dealing with the store for the day. Don’t trust me? Hire a cashier, not really my problem.

      I’m still pissed all these self-checkouts haven’t lowered any prices. Seems like if you got rid of 30 cashiers the price of my bread should’ve gone down a little.

      • TwoWeebles@kbin.social
        link
        fedilink
        arrow-up
        3
        ·
        1 year ago

        @norbert I make sure I shove the receipt in the bottom of a bag. I will stop but they gotta hunt for it. I will remind them I do not work for them. That being said, I do not try antagonize the workers. It’s not their fault or policy…

        @sbv @Banzai51

    • Thepinyaroma@lemmy.world
      link
      fedilink
      arrow-up
      8
      ·
      1 year ago

      Yep, Costco is fine we all knew the deal when we signed up. But the Walmart greeter stopping me? No way.

      You wanna see if I’m stealing? Check the damn cameras.

      • tarsn@lemmy.ca
        link
        fedilink
        arrow-up
        4
        ·
        1 year ago

        Costco also has actual cashiers working, and an extra person to bag your groceries on top of that typically. And they pay better than the typical grocery store.

    • Helldiver_M@kbin.social
      link
      fedilink
      arrow-up
      4
      arrow-down
      1
      ·
      1 year ago

      This 1000%. You can’t just be shaken down without probable cause in any random public place. If you want to do a check, make it a membership and put it in the contract. Otherwise, fuck you, I’m walking out the door with the stuff I paid for already.

      • corsicanguppy@lemmy.ca
        link
        fedilink
        arrow-up
        1
        ·
        1 year ago

        My buddy was chased into the parking lot when he said No Thanks. It was an exciting experience where cops were called on a ginger kid for …

        Well, that’s what the cop wanted to know.

        BestBuy Stalin was given a quick lesson on when you don’t call the cops, and my buddy got to reassure the cop enthusiastically that he and his friends wouldn’t be seen in the store ever again because this was hitting social media So Fast.