I have to admit, I do hate the “companies need to make money” argument. It’s true of course, but the other half is that customers need to get a good product.
Unfortunately people aren’t smart customers. We’ve even happily accepted the “consumer” designation instead. And that really says everything.
If customers won’t stop buying products that are deliberately designed to fuck with them, then that’s what the companies will do. It’s a downhill slope too, like with the batteries example.
You give company a finger because “it needs to make money” or you just don’t care enough, they’ll take the whole arm.
Totally agree. The solution is a mix of factors. Customers should understand what they are getting into when they buy something. Part of that is general education level but also product information. Regulations are a last resort and a necessary evil. A good example is the fight against producers of farm machinery. Farmers tend to maintain their machines DIY but the manufacturers are producing machines that cannot be maintained except at great cost by the dealerships. This came to court in the form of a ‘right to repair’ campaign and who should turn up at the hearings? The undisputed champion and final boss of closed, proprietary systems, Apple.
It’s okay for companies to make money. But the problem right now is that simply making profit isn’t acceptable for shareholders. You need to make the maximum profit possible and keep it growing.
So here we are right now with subscription based printer.
Yea, and what I mean is that customers should reject this crap and not buy such products. But we know that only a few actually care, most will just get dragged along, and eventually they’ll wear us down and subscription ink and whatever other nonsense will be normalised.
It’s always like that. Look how hard have videogames devolved into just being monetisation schemes in the last couple years.
I have to admit, I do hate the “companies need to make money” argument. It’s true of course, but the other half is that customers need to get a good product.
Unfortunately people aren’t smart customers. We’ve even happily accepted the “consumer” designation instead. And that really says everything.
If customers won’t stop buying products that are deliberately designed to fuck with them, then that’s what the companies will do. It’s a downhill slope too, like with the batteries example.
You give company a finger because “it needs to make money” or you just don’t care enough, they’ll take the whole arm.
Totally agree. The solution is a mix of factors. Customers should understand what they are getting into when they buy something. Part of that is general education level but also product information. Regulations are a last resort and a necessary evil. A good example is the fight against producers of farm machinery. Farmers tend to maintain their machines DIY but the manufacturers are producing machines that cannot be maintained except at great cost by the dealerships. This came to court in the form of a ‘right to repair’ campaign and who should turn up at the hearings? The undisputed champion and final boss of closed, proprietary systems, Apple.
It’s okay for companies to make money. But the problem right now is that simply making profit isn’t acceptable for shareholders. You need to make the maximum profit possible and keep it growing.
So here we are right now with subscription based printer.
Yea, and what I mean is that customers should reject this crap and not buy such products. But we know that only a few actually care, most will just get dragged along, and eventually they’ll wear us down and subscription ink and whatever other nonsense will be normalised.
It’s always like that. Look how hard have videogames devolved into just being monetisation schemes in the last couple years.