Again, I agree, we are in total agreement about the principal of whether a business should be held accountable for their LLMs actions. We’re in “Fuck AI”!

I was merely pointing out in my original comment that there are absolutely grounds not to honour a contract where a customer has acted in bad faith to get an offer.

I don’t disagree, but this is an issue of when/where it’s appropriate to use an LLM to interact with customers and when they shouldn’t. If you present an LLM to the public, it will get manipulated by people who are prepared to in order to get it to do something it shouldn’t.

This also happens with human employees, but it’s generally harder to do so it’s less common. This sort of behaviour is called social engineering and is used by fraudsters and scammers to get people to do what they want, typically handing over their bank details, but the principal is the same, you’re manipulating someone (or something in this case) into getting it do do something they/it shouldn’t.

Just because we don’t like the fact that the business owner deployed an LLM in a manner they probably shouldn’t have, doesn’t mean the customer isn’t the one in the wrong and themself voided whatever contract they had through their actions. Whether it’s a human or LLM on the other end of the chat doesn’t actually make any difference.

my feeling is very strongly that they SHOULD be held responsible - as long as the customer behaved in good faith.

I agree, but the OP expanded on their issue in the comments and it very much appears the customer wasn’t acting in good faith.

The OP went into more detail in the reddit comments:

Chatbot isn’t supposed to be making financial decisions. It’s supposed to be answering customer questions between 6pm and 9am when I’m not around.

It’s worked fine for 6+ months, then this guy spent an hour chatting with it, talked it into showing how good it was at maths and percentages, diverted the conversation to percentage discounts off a theoretical order, then acted impressed by it.

The chatbot then generated him a completely fake discount code and an offer for 25% off, later rising to 80% off as it tried to impress him.

If a customer service agent made this discount offer and took the order, it would narurally have to be honoured - because a human employee did it.

This isn’t actually true. Even with a written contract (that the original poster doesn’t state) if there’s a genuine mistake in the pricing that the purchaser should have reasonably noticed you don’t have to honour the price offered.

Imagine someone called a customer service agent and manipulated them into offering a price that they shouldn’t have offered through some sort of social engineering, you as the employer wouldn’t have to honour that contract, especially if you have evidence of that through a recorded phone call for instance.

Mirepoix: 2 parts onion, 1 part carrot, 1 part celery. Diced up and cooked gently with oil and a little butter until soft.

Not the fastest while you’re doing it, but preparing a big batch in advance, freezing and then starting your meals with it will give you a good flavour base to start pretty much whatever your making.

The ingredients are very cheap and they keep well. Make big batches, portion and freeze so you always have some on hand. If you’re making pasta or beans or anything saucy, add the cooked mirepoix first and you’ve got good flavour and saved yourself a lot of time on the night.

Sub green bell peppers for the carrot and you’ve got cajun holy trinity if you do a lot of that style of cooking like jambalayas (which are also very cheap).

The Fountain

There’s never been any independent corroboration of a single assertion made in Thomas and Dillon’s book (or any other) and it relies entirely on either unnamed sources, hearsay or the testimony of Ari Ben‑Menash who has his own agenda. I’m not declaring any of those as definitive proof that he wasn’t, just that the claims he was an asset themselves haven’t been proven in any way.

And I don’t know about you, but giving my covert intelligence asset a huge state funeral after he flipped and tried to extort money from us doesn’t exactly sound like realistic Mossad behaviour to me.

Complains about the enshittification of search engines, uses an AI chat bot to search things instead. What?

It’s literally called Lemmy.MarxistLeninist get your head out of Stalin’s arsehole.

Claims that Robert Maxwell was a Mossad asset are spurious at best and outright fantasy at worst.

This is literal anti-semitism.

This may even have been the intention of the US DoJ by making sure Mandelson is highlighted the maximum amount of times. It certainly benefits the Trump administration to have the UK as weak as possible, especially when we are looking to renew bonds with Europe and are pivoting away from US hegemony.

Once again, a thoroughly reasonable and measured approach to inclusion for those with both physical and mental/learning disabilities is twisted by the torygraph to enable literal hatespeech from it’s readers.

And it’s a little worrying that so many people, even here, haven’t actually read the article or other press about this before getting their pitchforks out.

No, you baseball bat them.

The lie about Iran isn’t what the current regime is doing to its own people it’s how, in response to the Iranian government nationalised the largely British owned oil industry, and so the UK and US sponsored a coup to topple the government and installed the Shah.

Although the Shah grew the economy and did a lot of other things to improve the country, the rampant corruption and brutal repression of dissent, including the massacre in Jaleh Square in 1978 (in which the army killed 64 people and injured 200+ others) sparked a nationwide revolution to overthrow the regime.

The largest and most powerful revolutionary faction were the islamicists led by Ruhollah Khomeini, the first Ayatollah.

Although you can survive (just about) in the short to medium term on exclusively potatoes (if you have both white and sweet varieties) as they contain all your essential amino acids, you’re going to develop some serious vitamin deficiencies and you’re also considerably more likely to develop diabetes.

You also need quite a lot of potatoes, which needs quite a lot of space, and good storage as you’ll only get a few crops in a season and they deplete the soil quite quickly so without the ability to rotate crops (which takes much, much more land) or some other way to reintroduce nutrients to the soil your yields will collapse after a year or two.

Also, without machinery, farming is incredibly labour intensive so I hope you can get your neighbours on board!

Hell yeah boys

You would never have been able to afford to eat this during rationing, that’s an entire family’s cheese allowance for a week.

That’s not red Leicester. They’re in Leicester, the town.

Step 1 - build an entire economy around cars, at the expense of all other forms of transport

Step 2 - stop spending money on the critical piece of infrastructure that allows cars to work

Step 3 -?