• Ultragigagigantic@lemmy.world
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    2 months ago

    The poor quality is a benefit to these shitter corporations.

    Oh sure you can get a refund, just go through customer service hell. It’s all about that 1-10% group of people who give up and relent to the corporations infinite hunger for money.

    If customer service wasn’t experiencing "unprecedented " call volume, people would be more willing to get their rightful conflict resolution.