I’ve been in IT for about a decade now. And I Google stuff all the time to fix issues for our company. But I just know what to look for to find the solution. Most people don’t or are too afraid they may make things worse… which could happen… so they need these services.
And yes, Geek Squad is likely not the best solution, but better for these people to go to the store with their paid service than to call some random number on screen when a “virus alert!” comes on blaring. The problem occurs when the number on screen shows a Geek Squad logo next to it.
I’ve been in IT for about a decade now. And I Google stuff all the time to fix issues for our company. But I just know what to look for to find the solution. Most people don’t or are too afraid they may make things worse… which could happen… so they need these services.
And yes, Geek Squad is likely not the best solution, but better for these people to go to the store with their paid service than to call some random number on screen when a “virus alert!” comes on blaring. The problem occurs when the number on screen shows a Geek Squad logo next to it.