'Completely unprecedented' outage causes havoc with IT systems across globe — as it happened
www.abc.net.au
A massive IT systems outage caused by issues with CrowdStrike software affects banks, airports, supermarkets and media companies across Australia and around the world.

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It’s all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We’ll see if that changes over the weekend…

    • Franklin@lemmy.worldEnglish
      832·
      4 months ago

      The four multinational corporations I worked at were almost entirely Windows servers with the exception of vendor specific stuff running Linux. Companies REALLY want that support clause in their infrastructure agreement.

      • Avatar_of_Self@lemmy.worldEnglish
        25·
        4 months ago

        I’ve worked as an IT architect at various companies in my career and you can definitely get support contracts for engineering support of RHEL, Ubuntu, SUSE, etc. That isn’t the issue. The issue is that there are a lot of system administrators with “15 years experience in Linux” that have no real experience in Linux. They have experience googling for guides and tutorials while having cobbled together documents of doing various things without understanding what they are really doing.

        I can’t tell you how many times I’ve seen an enterprise patch their Linux solutions (if they patched them at all with some ridiculous rubberstamped PO&AM) manually without deploying a repo and updating the repo treating it as you would a WSUS. Hell, I’m pleasantly surprised if I see them joined to a Windows domain (a few times) or an LDAP (once but they didn’t have a trust with the Domain Forest or use sudoer rules…sigh).

        • Semi-Hemi-Lemmygod@lemmy.worldEnglish
          15·
          4 months ago

          The issue is that there are a lot of system administrators with “15 years experience in Linux” that have no real experience in Linux.

          Reminds me of this guy I helped a few years ago. His name was Bob, and he was a sysadmin at a predominantly Windows company. The software I was supporting, however, only ran on Linux. So since Bob had been a UNIX admin back in the 80s they picked him to install the software.

          But it had been 30 years since he ever touched a CLI. Every time I got on a call with him, I’d have to give him every keystroke one by one, all while listening to him complain about how much he hated it. After three or four calls I just gave up and used the screenshare to do everything myself.

          AFAIK he’s still the only Linux “sysadmin” there.

        • Hotzilla@sopuli.xyzEnglish
          81·
          4 months ago

          “googling answers”, I feel personally violated.

          /s

          To be fare, there is not reason to memorize things that you need once or twice. Google is tool, and good for Linux issues. Why debug some issue for few hours, if you can Google resolution in minutes.

          • Avatar_of_Self@lemmy.worldEnglish
            3·
            4 months ago

            I’m not against using Google, stack exhange, man pages, apropos, tldr, etc. but if you’re trying to advertise competence with a skillset but you can’t do the basics and frankly it is still essentially a mystery to you then youre just being dishonest. Sure use all tools available to you though because that’s a good thing to do.

            Just because someone breathed air in the same space occasionally over the years where a tool exists does not mean that they can honestly say that those are years of experience with it on a resume or whatever.

            • uis@lemm.eeEnglish
              4·
              4 months ago

              Just because someone breathed air in the same space occasionally over the years where a tool exists does not mean that they can honestly say that those are years of experience with it on a resume or whatever.

              Capitalism makes them to.

          • sacredfire@programming.devEnglish
            1·
            4 months ago

            Agreed. If you are not incompetent, you will remember the stuff that you use often. You will know exactly where to look to refresh your memory for things you use infrequently, and when you do need to look something up, you will understand the solution and why it’s correct. Being good at looking things up, is like half the job.

      • uis@lemm.eeEnglish
        6·
        4 months ago

        Companies REALLY want that support clause in their infrastructure agreement.

        RedHat, Ubuntu, SUSE - they all exist on support contracts.

    • RinoxEnglish
      17·
      4 months ago

      I dunno, but doesn’t like a quarter of the internet kinda run on Azure?

      • corsicanguppy@lemmy.caEnglish
        2·
        4 months ago

        doesn’t like a quarter of the internet kinda run on Azure?

        Said another way, 3/4 of the internet isn’t on Unsure cloud blah-blah.

        And azure is - shhh - at least partially backed by Linux hosts. Didn’t they buy an AWS clone and forcibly inject it with money like Bobby Brown on a date in the hopes of building AWS better than AWS like they did with nokia? MS could be more protectively diverse than many of its best customers.

    • Blackmist@feddit.ukEnglish
      226·
      4 months ago

      I’ve had my PC shut down for updates three times now, while using it as a Jellyfin server from another room. And I’ve only been using it for this purpose for six months or so.

      I can’t imagine running anything critical on it.

      • ccdfa@lemm.eeEnglish
        432·
        4 months ago

        Windows server, the OS, runs differently from desktop windows. So if you’re using desktop windows and expecting it to run like a server, well, that’s on you. However, I ran windows server 2016 and then 2019 for quite a few years just doing general homelab stuff and it is really a pain compared to Linux which I switched to on my server about a year ago. Server stuff is just way easier on Linux in my experience.

        • conciselyverbose@sh.itjust.worksEnglish
          11·
          4 months ago

          It doesn’t have to, though. Linux manages to do both just fine, with relatively minor compromises.

          Expecting an OS to handle keeping software running is not a big ask.

          • sugar_in_your_tea@sh.itjust.worksEnglish
            31·
            4 months ago

            Yup, I use Linux to run a Jellyfin server, as well as a few others things. The only problem is that the CPU I’m using (Ryzen 1st gen) will crash every couple weeks or so (known hardware fault, I never bothered to RMA), but that’s honestly not that bad since I can just walk over and restart it. Before that, it ran happily on an old Phenom II from 2009 for something like 10 years (old PC), and I mostly replaced it because the Ryzen uses a bit less electricity (enough that I used to turn the old PC off at night; this one runs 24/7 as is way more convenient).

            So aside from this hardware issue, Linux has been extremely solid. I have a VPS that tunnels traffic into my Jellyfin and other services from outside, and it pretty much never goes down (I guess the host reboots it once a year or something for hardware maintenance). I run updates when I want to (when I remember, which is about monthly), and it only goes down for like 30 sec to reboot after updates are applied.

            So yeah, Linux FTW, once it’s set up, it just runs.

            • uis@lemm.eeEnglish
              1·
              4 months ago

              not that bad since I can just walk over and restart it.

              You can try to use watchdog to automatically restart on crashes. Or go through RMA.

              • sugar_in_your_tea@sh.itjust.worksEnglish
                1·
                4 months ago

                I could, but it’s a pretty rare nuisance. I’d rather just replace the CPU than go through RMA, a newer gen CPU is quite inexpensive, I could probably get by with a <$100 CPU since anything AM4 should work (I have an X370 with support for 5XXX series CPUs).

                I’m personally looking at replacing it with a much lower power chip, like maybe something ARM. I just haven’t found something that would fit well since I need 2-4 SATA (PCIe card could work), 16GB+ RAM, and a relatively strong CPU. I’m hopeful that with ARM Snapdragon chips making their way to laptops and RISC-V getting more available, I’ll find something that’ll fit that niche well. Otherwise, I’ll just upgrade when my wife or I upgrade, which is what I usually do.

                • uis@lemm.eeEnglish
                  1·
                  4 months ago

                  I just haven’t found something that would fit well since I need 2-4 SATA (PCIe card could work), 16GB+ RAM, and a relatively strong CPU.

                  4 SATA, 8GB RAM is easy to find. What do you need 16 gigs for? Compiling Gentoo?

                  Star64 for ARM and Quartz64 for RV.

                  • sugar_in_your_tea@sh.itjust.worksEnglish
                    1·
                    4 months ago

                    Running a few services:

                    • NextCloud + Collabora (or maybe OnlyOffice, haven’t decided)
                    • Jellyfin - terabytes of data, need memory to avoid buffering
                    • Linux package mirror - higher RAM when running updates
                    • compile-farm for my personal Rust projects (e.g. CI/CD)
                    • in the future, HomeAssistant and security camera streaming

                    Star64 for ARM and Quartz64 for RV.

                    You got those backwards.

                    But yeah, I’ve had my eye on those, but I think 8GB will be a bit limiting, and the CPU in both the Star64 and Quartz64 may be a bit weak. I was about to buy one, then decided to upgrade my desktop PC to a SFF PC, which meant I had some decent hardware lying around. It’s mostly up and running now (still working on Collabora/Only Office), so I’ll be monitoring RAM usage to see if I really need 16GB or if I can get away with 8GB instead, but I have a feeling something like either of those two SBCs will be a bit limiting.

                    I don’t need all of those services, but I definitely want the first two, and they wouldn’t need to be used at the same time (e.g. if I’m watching a movie, I’m probably not messing with big docs in NextCloud). The last one is very nice to have, but it could be a separate box (I’m gusesing Quartz64 would be plenty, though I may want to play with object detection).

          • corsicanguppy@lemmy.caEnglish
            45·
            4 months ago

            big ask.

            Off the car lot, we say ‘request’. But good on you for changing careers.

        • Blackmist@feddit.ukEnglish
          2·
          4 months ago

          Because I only have one PC (that I need for work), and I can’t be arsed to cock around with dual boot just to watch movies. Especially when Windows will probably break that at some point.

          • uis@lemm.eeEnglish
            12·
            4 months ago

            Can you use Linux as main OS then? What do you need your computer to do?

            • Blackmist@feddit.ukEnglish
              2·
              4 months ago

              I need to run windows software that makes other windows software, that will be run on our customers (who pay us quite well) PCs that also run windows.

              Plus gaming. I’m not switching my primary box to Linux at any point. If I get a mini server, that will probably ruin Linux.

              • uis@lemm.eeEnglish
                11·
                4 months ago

                I need to run windows software that makes other windows software, that will be run on our customers (who pay us quite well) PCs that also run windows.

                Mingw, but whatever. Maybe there is somethong mingw can’t do.

                Plus gaming. I’m not switching my primary box to Linux at any point.

                Unless it is Apex and some other worst offenders or you use GPU from the only company actively hostile to linux, gaming is fine.

        • ji17br@lemmy.mlEnglish
          81·
          4 months ago

          Wow dude you’re so cool. I bet that made you feel so superior. Everyone on here thinks you are so badass.

    • neosheo@discuss.tchncs.deEnglish
      1·
      4 months ago

      I know i was really surprised how many there are. But honestly think of how many companies are using active directory and azure