Apple paid a woman millions to prevent a lawsuit, but it could have avoided all of this if she’d just been able to repair her own phone.
  • DonutVeteran@lemmy.ml
    1·
    3 years ago

    “Apple has been opposing Right to Repair bills by claiming that their service network is the only safe repair option for consumers,” Kyle Wiens, CEO of iFixit, told Motherboard. “But the only person that is totally guaranteed to be trustworthy to fix your iPhone is you. Any time you hand your data to another entity, you risk something like this. By withholding access to service tools and forcing customers to use their third party contractor, Apple is willfully compromising the security of their customers.”

    • kevincox@lemmy.ml
      1·
      3 years ago

      I’m not sure what your point is about iPhone security. The problem in this case wasn’t any iPhone security but the fact that the password was removed before sending the device for repair.

      I can’t believe that Apple suggests this approach. I would never send an unlocked phone to repair. But most people aren’t thinking in a security-minded way.

        • kevincox@lemmy.ml
          0·
          3 years ago

          I’m not an Apple fan either. But focusing on the correct points is important.

          • Apple security is not complete as shown by their terribly insecure repair procedure.
          • Apple regularly blames users instead of admitting mistakes.

          I agree with both of these points. However just shouting “iPhone security? LOL!” isn’t going to convince anyone because your argument is trivially dismissed. iPhones are competing with the best in class for security and this doesn’t show any flaw there.

            • kevincox@lemmy.ml
              0·
              3 years ago

              I never said that iPhones are flawless. However I consider them in a very similar security class to the Pixel. Remember that those numbers are very small and heavily biased towards what is being researched as well as other factors such as the cost of those vulnerabilities on the black market. Try looking at other metrics as well such as CVEs which are also imperfect but show that iPhones and Pixel phones offer similar levels of security. And most importantly the article that this was shared in context two doesn’t imply any level of insecurity of the device itself.